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10 March 2004 - Soluziona, the professional services division of Spanish Utility Group Unión Fenosa, and Gulf Business Machines (GBM), an information technology company based in Bahrain and present throughout the Persian Gulf, have won a contract to modernise the management of the Ministry of Electricity and Water in the Kingdom of Bahrain.
The contract was signed at the main office of the Ministry by the Minister Abdullah bin Salam Al Khalifa, and the CEOs of Soluziona and GBM, Santiago Roura and Cesar Cardone, respectively. The project involves the implementation of the Open Utilities systems developed by Soluziona: specifically the Commercial Management System (Open SGC), Project Management System (Open SGT), and the Incidents Management and Supply Quality System (SGI). This project is the first that this Unión Fenosa subsidiary is carrying out in Arabic.
According to Luis Ortega, Soluziona Manager for North Africa and the Middle East, "This contract gives us an important competitive advantage, as it converts us into the first foreign company implementing their management systems in Arabic, and gives a new impulse to our presence in the Middle East."
The Ministry of Electricity and Water of Bahrain is the only supplier of these services in the country, with close to 240,000 customers.
Soluziona's "Open Utilities" Systems are leaders in their sector on a world level with more than 110 customers in 28 countries, including Meralco (Philippines),UTE (Uruguay) and KPLC (Kenya). In 2002, the Unión Fenosa subsidiary signed an alliance with ORCOM - the principal supplier of Outsourced billing and customer attention services for US Utilities - to develop a new generation information system. Soluziona has had a presence in the Middle East since 2002, when the professional services company, with the FIIAP and the consultant Imathia, won a project to implement an information system for fiscal administration of the Palestinian Authority.
The consortium CHM2Hill Soluziona recently was adjudicated a framework contract with the US Army Corps of Engineers of up to 1.5 billion dollars to carry out projects relating to the design, construction, reconstruction and maintenance of infrastructures and installations in 25 countries in the Middle East, Asia and Africa.
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