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19 June 2003 - Electricity customers in Great Britain are experiencing fewer and shorter power cuts, according a report published by energy regulator, Ofgem.
The report, which looks at the performance of the 14 electricity distribution companies in Great Britain between April 2001 and March 2002, found that the average number of power cuts in Great Britain has fallen by 11 per cent since 1991/1992. It also found that on average power cuts are now 30 per cent shorter than they were in 1991/1992.
Under the current arrangements, electricity distribution companies are required to meet targets set by Ofgem covering key areas of their performance each year. These include the number and length of interruptions to customers' homes and businesses. If they fail to meet the targets, they can lose up to two per cent of their revenue.
Ofgem's Director of Electricity Distribution, Martin Crouch said: "It is encouraging to see that many of the distribution companies have made real improvements in the service they provide to customers since 1991/1992 with the number and length of power cuts falling.
"Great Britain continues to have one of the most consistent and reliable electricity distribution networks in Europe. However, there is still much more room for improvement and we continue to work with the distribution companies to ensure that they continue to improve."
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